Personal. Reliable. Fast.
Support from BERNING - because people make the difference
Mechanical engineering is a matter of trust. We want to ensure that your machine can withstand the demands of ongoing operation at all times, even after delivery. That is our claim.
Our entire service is managed centrally from our headquarters in Frankenberg. This allows us to guarantee the highest quality and fast response times – without detours and with a direct line to our experts on site. This means we are always close to your concerns and can provide you with the best possible individual support.
Whether fast delivery of spare parts, competent support or reliable assistance: BERNING’s service is always solution-oriented and close to your processes.
Because first-class support is a matter of course for us
After-sales service from BERNING
Our service stands for reliability and is the hallmark of BERNING. That is why our work does not end with the delivery of the machines. On the contrary: this is where the service really begins.
With modern remote maintenance solutions and a team for whom every technical question is always a personal incentive, we offer you:
- Worldwide on-site service
- VPN-based remote maintenance
- Courses and training for users and technicians
- Regular updates
- Continuous further development of our services
- Conversions, extensions and modernizations
- Holistic advice
Fast availability, less downtime
Spare parts from BERNING
Downtime costs money. That’s why we have organized our spare parts logistics so that we can help you as quickly as possible. A large stock, fast response times and well thought-out shipping processes ensure that your production does not fall out of Cycles / Beats (timing).
This is what we offer you:
- Extensive warehouse
- Spare parts packages for your machine
- High vertical range of manufacture
- Short response times
- Optimized logistics processes
Your service benefits at a glance
- After-sales service with worldwide support
Whether by remote maintenance, on site or by phone – we are there for you when you need us. - Spare parts quickly available
Extensive stock, well thought-out logistics and spare parts packages can be ordered easily using the form. - Sleeve service with experience
Application, peripherals, packaging and more – all from a single source. - Technical safety through Factory standards
Clear specifications for materials and processes ensure your product quality in the long term.
From the idea to the small series in the endurance test
PoC and Contract manufacturing
Our sleeve service offers you much more than just test runs. We realize complete processes on several sleeve lines, including application, shrinking (process), packaging, quality control and finishing.
Would you like to test a new product or design before large-scale production? With our proof of concept, we test the feasibility and market acceptance in a real process.
Standards you can rely on
Factory standards from BERNING
To ensure that everything fits together, our Factory standards specify the requirements that Sleeves must meet in order to be applied and Shrinking (process) reliably. Regardless of whether it concerns the material properties, the winding or the print quality.
This specification gives you planning security for purchasing, supplier selection and processing.
Your message to Berning
Do you have questions about a service offer, need help or want to start a project directly?